Safe Seniors

Protecting Seniors from Fraudulent Scams




The vulnerability of seniors is what makes them a target for scam artists

Why seniors are at risk from scams

Seniors belong to a generation given to trust and fair dealing; most are honest and polite, finding it hard to terminate a telephone conversation, even if they're not interested.


Facts about defrauding the elderly
The FBI says that tarketing elders is one of the cornerstones of illegal telemarketing in the US.The FTC (Federal Trade Commision) that 80% of some telemarketing scam victims were 65 or older.‡ According to AARP, 42% of the seniors they had surveyed received 20+ calls during the previous six months from somebody who was trying to sell them something, interest them in a contest or sweepstakes, or urging them to contribute to a charity. Women were more likely than men to be scammed by home repair schemes, while men were targeted by investment and securities frauds.* Other types of phone scams include the offer of prizes, travel packages, health products, and recovery scams.†

Why seniors are a susceptible target for fraud
The Michigan State Police report that the elderly are more likely to be targed because they are more trusting, are more polite to strangers, have a difficult time determining if a sales call is legitimate, may be lonely when the telemarketer calls, are offered free prizes and gifts, and because the telemarketers seem to have all the answers.†

Canada's National Advisory Council on Aging suggests that vulnerability, rather than age, is what makes seniors more susceptable to fraud. Because many seniors live on a fixed or limited income, the prospects of a "good deal" is tempting. Seniors are the most generous age group, making the largest average donations to charity. Because many seniors live alone, they do not have someone else to ask for a sober second opinion before making a bad decision. Seniors may not even be aware of the fact that telemarketing scams are a fraud that should be reported to authorities as criminal activities. What's worse, seniors can readily access their cash because they are home during banking hours, making them most attractive as potential victims of fraud.†

Seniors are especially vulnerable to health-related scams. Their concerns about aging, memory loss, and other chronic health conditions and serious illnesses can result in a desperation and willingness to pay whatever it takes to relieve their conditions.‡

Unfortunately, unscrupulous caregivers are in a position to exploit seniors who are confused, sick, or out of touch with reality. A relative or "helpful" neighbor who offers assistance with running errands or writing checks can, over time, learn intimate details about the elder's finances and twist that knowledge to their own advantage.‡

Tips for avoiding telemarketing fraud from the Michigan State Police
• Remember the caller is NOT your friend
• The caller only wants your money
• Don't be pushed into a decision
• Your best protection is to HANG UP
• Do not give out personal information such as credit card, Social Security, or bank account numbers unless you initiated the call.

Federal telemarketing sales rules
Telemarketers must tell you:
• The name of their company
• The fact it is a sales call
• What is being sold
• You cannot be asked to pay anything for a prize
• You cannot be asked to pay anything in advance for services
• If you tell them not to call again, they can't

Ten additional tips for fighting fraud, from Age Without Rage‡, include:
 1. Jealously guard your Social Security number. Request an alternate number rather than allow an entity such as a hospital to use it as a client identification number.
 2. Get a second opinion about your diagnose if the illness is serious. Beware of any promises of "miracle cures" from unlicensed and/or unknown practitioners or companies.
 3. Before making any large financial investment first discuss it with your accountant, attorney, and/or financial advisor.
 4. Have a civil and criminal background check performed by a reputable information service before hiring a caregiver
 5. Question anything that looks out of the ordinary or suspicious on bank statements, credit card bills, or medical bills.
 6. Check to confirm any outside vendor's reputation with the Better Business Bureau and with your state contractors' board for home repairs.
 7. Never pay money in order to receive a prize you have won.
 8. Use a shredder to destroy all important papers before putting them in the garbage.
 9. Use common sense and trust your gut instincts. Something that sounds too good to be true probably is a scam.
10. Call the Seniors Fraud Unit of your local police if you suspect fraud of any kind.

Sources:
*The National Advisory Council on Aging

http://www.naca-ccnta.ca/expression/14-2/exp14-2_3_e.htm#why

†The Michigan State Police
http://www.michigan.gov/som/0,1607,7-192-29941_30590-10267--,00.html
Age Without Rage, by Chuck Whitlow and Bill Reed, pp. 209-256
http://www.tsacascade.org/usw/www_usw_cascade.nsf/0/2208b8ab9495a93e80256f09007ad64a?OpenDocument

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